Our Engagement Process — Zero cost from start to signed deal
Our Brokerage Services
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SASEaaS Procurement
Secure Access Service Edge
We assess your current network security posture, identify gaps, and match you with the right SASE platform — handling vendor evaluation and contract negotiations on your behalf.
What We Do For You
- Assess your current VPN, firewall, and perimeter security stack
- Map your remote workforce and branch connectivity requirements
- Evaluate SASE vendors against your specific compliance needs
- Build a side-by-side comparison of shortlisted platforms
- Negotiate licensing, SLAs, and implementation timelines
- Coordinate vendor kickoff and transition planning
How the Engagement Works
What You Receive
- Written security gap analysis report
- Vendor comparison matrix
- Negotiated contract terms
- Implementation project outline
UCaaS Procurement
Unified Communications as a Service
We evaluate your current telecom spend and PBX infrastructure, identify consolidation opportunities, and source the right UCaaS platform to replace or augment your existing communications setup.
What We Do For You
- Assess your current telecom invoices and PBX infrastructure
- Identify cost reduction and consolidation opportunities
- Document call flows, hunt groups, and IVR requirements
- Match requirements to UCaaS platforms from our provider portfolio
- Coordinate proof-of-concept pilots and demos
- Negotiate pricing, porting timelines, and contract terms
How the Engagement Works
What You Receive
- Telecom cost savings analysis
- UCaaS platform comparison report
- Number porting plan
- Negotiated contract & SLA
CCaaS Procurement
Contact Center as a Service
We map your customer engagement workflows, agent requirements, and integration needs — then identify and broker the CCaaS platform that best fits your contact center operations.
What We Do For You
- Document your current contact center workflows and agent setup
- Identify channel coverage gaps (voice, chat, email, SMS)
- Map CRM and back-office integration requirements
- Shortlist CCaaS platforms based on agent count and feature needs
- Facilitate vendor demos focused on your specific workflows
- Negotiate seat pricing, implementation support, and SLAs
How the Engagement Works
What You Receive
- Contact center requirements document
- Platform comparison with scoring matrix
- CRM integration plan
- Negotiated contract & onboarding timeline
Physical Security Procurement
Physical Security as a Service
We assess your existing surveillance and access control infrastructure, identify coverage gaps across your locations, and broker a cloud-managed physical security platform tailored to your site count and compliance requirements.
What We Do For You
- Assess existing cameras, DVRs, NVRs, and access control hardware
- Document site count, coverage zones, and retention requirements
- Identify compliance obligations (HIPAA, SOX, local regulations)
- Shortlist cloud-managed security platforms for your environment
- Coordinate site walk-throughs and hardware assessments
- Negotiate hardware, licensing, and installation costs
How the Engagement Works
What You Receive
- Physical security gap analysis
- Site-by-site coverage plan
- Vendor comparison report
- Negotiated contract & install schedule
Mobility & Management Procurement
Enterprise Mobility Management
We evaluate your current mobile fleet, BYOD policies, and connectivity costs — then broker an integrated eSIM and MDM solution that gives your organization centralized control over every device from day one.
What We Do For You
- Inventory your current mobile device fleet and carrier contracts
- Assess BYOD vs corporate-owned policy requirements
- Review identity provider setup (Entra ID, Okta, Google Workspace)
- Shortlist MDM platforms compatible with your device mix and OS
- Evaluate eSIM carrier options for your geographic coverage needs
- Negotiate licensing, device enrollment, and support SLAs
How the Engagement Works
What You Receive
- Device fleet assessment report
- MDM platform comparison
- eSIM carrier coverage analysis
- Enrollment & rollout plan
Telecom & ISP Sourcing
Carrier & Internet Services Procurement
We analyze your current telecom and internet connectivity costs, evaluate carrier options across all your locations, and negotiate competitive pricing for dedicated internet access, MPLS, broadband, and failover circuits.
What We Do For You
- Audit current carrier contracts and monthly telecom spend
- Assess bandwidth requirements and growth projections per location
- Identify service gaps, redundancy needs, and failover requirements
- Source competitive quotes from local and national carriers
- Negotiate pricing, installation timelines, and contract terms
- Coordinate circuit turnup and cutover planning
How the Engagement Works
What You Receive
- Telecom spend analysis with savings opportunities
- Multi-carrier quote comparison by location
- Negotiated pricing and contract terms
- Circuit installation schedule and cutover plan
Connectivity & WAN
- SD-WAN Software-defined wide area networking with intelligent traffic routing and application-aware QoS
- MPLS Dedicated private network circuits for latency-sensitive applications and multi-site enterprise connectivity
- Dedicated Internet Access (DIA) Guaranteed symmetrical bandwidth with carrier-grade SLAs for business-critical operations
- Dark Fiber & Colocation Private fiber infrastructure and data center colocation for high-throughput, low-latency environments
- Failover & Redundancy 4G/5G LTE failover and multi-carrier redundancy solutions ensuring continuous uptime
Security
- Managed Detection & Response (MDR) 24/7 threat monitoring, detection, and active response by certified security operations center analysts
- Endpoint Detection & Response (EDR) Real-time endpoint visibility, behavioral analysis, and automated threat containment across all devices
- Email Security & Anti-Phishing AI-powered email filtering, impersonation protection, and security awareness training platforms
- Identity & Access Management (IAM) Single sign-on, MFA enforcement, and privileged access management for all users and applications
- DDoS Protection Cloud-scrubbing and on-premise mitigation solutions protecting network infrastructure from volumetric attacks
Compliance & Risk
- Vulnerability Assessment & Pen Testing Scheduled internal and external vulnerability scans with remediation guidance and executive reporting
- Compliance as a Service (CaaS) Continuous compliance monitoring and reporting for HIPAA, PCI-DSS, SOC 2, ISO 27001, and CMMC
- Security Awareness Training Phishing simulation platforms and role-based training programs to reduce human risk across your workforce
- Risk Assessment & GRC Governance, risk, and compliance platforms that centralize policy management, audits, and risk tracking
- Disaster Recovery as a Service (DRaaS) Automated failover, cloud-based backup, and tested recovery runbooks ensuring business continuity
Infrastructure Expense Management
One invoice. One fee. Full visibility across every vendor you pay.
Most organizations pay 8–12 vendors across telecom, cloud, security, and connectivity — and nobody is auditing all of it. Billing errors compound. Unused services keep renewing. Contracts expire without review. NetSphere consolidates every infrastructure invoice into one monthly statement, audits every line item, and handles every vendor relationship on your behalf.
- Consolidated Billing — All vendors, one statement
- Invoice Auditing — Every line item reviewed before billing
- Contract Management — Terms, renewals, and inventory tracked
- Spend Reporting — Monthly by vendor, category, and location
- Dispute Management — We handle vendor disputes on your behalf
- Renewal Alerts — Proactive notice with market benchmarking
Ready to consolidate your infrastructure spend? We’ll audit your current vendor invoices and show you exactly what IEM saves — before you commit to anything.
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